Aim: Right candidate every time

1) What’s it all about?

This session tackles the essential skills you need to successfully handle the interview process. You’ll look at what you need to do before, during and after an interview. That way you avoid the typical pitfalls and pratfalls that can create the real unhappiness caused by hiring the wrong person. We’ll examine how to create a competence-based job profile, analyse CVs, create a scoring matrix, prepare and lead an interview and, finally, make the best decision.

2) Why iOpener?

So how do you recruit the right person each time? When you have thought through what you want, and how you want a candidate to demonstrate this, you need to ask targeted behavioural questions. As a team we have combined our experience as interviewer and interviewee into a manual of best practice tailored to fit your particular needs. It will guide you through the whole interview process and provide you with the documents you need for the future.

3) How?

This is a hands-on workshop. You will be expected to plan, prepare and lead an interview. You’ll build on your techniques and explore some new tools to help you. You’ll also get feedback from the group about your skills and abilities. So you’ll build a personal development plan to move you forward.

4) Participants

This workshop is for up to 6 participants. You should expect to be videoed and to give and receive feedback to your peer group.

Option: arrange some real interviews which participants conduct and review.

5) Outcomes

Participants will:

• Know how to plan a coherent end-to-end interview strategy
• Understand the pros and cons of different techniques
• Practise interview skills
• Receive feedback on personal interview strengths and development needs
• Understand HR legal elements that need to be incorporated into any interview

6) Participants cover

• Planning an interview process: what’s involved including job profiles, competences, scoring matrices, questioning and decision-making
• Assessing CVs and application forms
• Making your interview a success: tools to manage the process
  • Rapport
  • Questions and probing techniques
  • Traps and avoiding them
  • Biases to manage: first impressions, clone, halo and horns effect
• Positioning your organisation to candidates
• Decision-making: who gets the job?

7) Who should attend?

Participants who need to influence and persuade key stakeholders.

8) Duration

0.5 - 1 day depending on level and need.